Privacy Policy

1. Introduction

GigFlex Technologies Inc. ("GigFlex", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform.

This policy applies to all users of GigFlex, including workers and businesses, and covers information collected through our website, mobile applications, and related services.

2. Information We Collect

2.1 Personal Information You Provide

When you create an account or use our services, we may collect:

• Name, email address, phone number, and date of birth
• Government-issued identification documents
• Social Insurance Number (SIN) for Canadian workers
• Employment history and qualifications
• Banking information for payment processing
• Profile photos and other uploaded content
• Communication preferences and feedback

2.2 Business Information

For business accounts, we collect:

• Business name, registration numbers, and tax information
• Business address and contact information
• Industry classification and business description
• Insurance certificates and permits
• Authorized representative information

2.3 Automatically Collected Information

We automatically collect certain information when you use our platform:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Location information (with your consent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Platform Services

• Creating and maintaining your account
• Matching workers with suitable job opportunities
• Facilitating communication between users
• Processing payments and maintaining financial records
• Providing customer support and resolving disputes

3.2 Safety and Verification

• Conducting background checks and identity verification
• Preventing fraud and ensuring platform security
• Monitoring for prohibited activities
• Complying with legal and regulatory requirements

3.3 Communication and Marketing

• Sending service-related notifications
• Providing updates about new features or opportunities
• Marketing communications (with your consent)
• Conducting surveys and gathering feedback

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Other Users

We share limited information between workers and businesses to facilitate job matching and communication. This includes profile information, ratings, and work history relevant to job applications.

4.2 Service Providers

We share information with trusted third-party service providers who assist us in operating our platform, including payment processors, background check providers, and cloud hosting services.

4.3 Legal Requirements

We may disclose information when required by law, such as in response to court orders, government investigations, or to protect our rights and safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement comprehensive security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data centers with physical protection
• Incident response procedures and monitoring

6. Your Privacy Rights

Under Canadian privacy laws, you have the following rights regarding your personal information:

6.1 Access and Correction

You can access, update, or correct your personal information through your account settings or by contacting us.

6.2 Data Portability

You can request a copy of your personal information in a structured, machine-readable format.

6.3 Deletion

You can request deletion of your account and personal information, subject to certain legal and business requirements.

6.4 Communication Preferences

You can opt out of marketing communications at any time through your account settings or unsubscribe links.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Retained while your account is active
• Transaction records: Retained for 7 years for tax and legal compliance
• Communication records: Retained for 3 years
• Background check results: Retained for 3 years

8. International Data Transfers

Your information is primarily stored and processed in Canada. If we transfer information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our platform or by email. Continued use of our services after changes indicates acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us: